Privacy Policy

Introduction

Welcome to https://colorado-springs-children-therapy.denvermentalhealthcare.com (hereafter referred to as “Colorado Springs Children’s Therapy” or “we,” “us,” or “our”). We are dedicated to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://colorado-springs-children-therapy.denvermentalhealthcare.com.
Any mobile applications or software we offer.
Online services and products provided by us.
Interactions between our users and our digital platforms.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing user data collection and usage, so it’s essential to review these policies separately.

Processing Activities

This Privacy Policy guides how we handle your personal information when:

You sign up as an authorized user for our digital services.
You visit our websites linked to this policy.
You engage with our communication channels, including email, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

Account Information: Details required to set up and manage your user account.
Payment Information: Credit card details or other payment method information for billing purposes.
Financial Information: Data related to your financial status, such as bank account numbers (if provided).
Purchase Information: Records of products or services you have purchased from us.
Mobile Device Identifiers: Unique identifiers assigned to your mobile device, which can be used for tracking and analytics.
Location Data: Your geographical location data, collected when you interact with our services.
Feedback: Comments, reviews, or survey responses you share with us.
Social Media Information: Data from social media platforms when you connect your accounts to our services.
Product Information: Details about the products or services you show interest in or purchase.

We collect this data through multiple channels: user input forms, account settings, browsing activities, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted partners who assist us in providing our services, always adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your online experience and gather valuable insights for service improvement:

Strictly Necessary Cookies: These ensure basic functions of our website, such as enabling login sessions.
Preference Cookies: Used to store user preferences and settings.
Analytics Cookies: Track website usage and visitor behavior for statistical analysis.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Retention and Deletion

We retain personal data as necessary for the following purposes:

Providing and improving our services.
Complying with legal and regulatory requirements.
Protecting the security and integrity of our platform.
Personalizing user experiences.

Once these purposes are fulfilled, we securely delete or anonymize the data to prevent re-identification.

Security Measures

We have implemented robust security measures to safeguard your personal information:

Encryption: We use encryption protocols for secure data transmission and storage.
Secure Third-Party Processing: Engaging reliable third-party service providers who adhere to strict security standards.
Access Controls: Limiting access to your data to authorized personnel only.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services are not intentionally targeted at minors, and we do not knowingly collect personal information from them. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
Restriction: Limit our processing of your data under certain conditions.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.
Appeals/Complaints: File complaints and appeal decisions regarding your data privacy with our privacy team or relevant regulatory bodies.

To exercise these rights, please contact our dedicated privacy team using the details provided below. We will respond to your requests as quickly as possible, adhering to applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be reflected on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about our privacy practices.

Contact Information

For any queries, requests for data removal, or further questions regarding privacy:

Email: contact@colorado-springs-children-therapy.denvermentalhealthcare.com

Postal Address: [Provide the physical address]

We are committed to maintaining a transparent and responsible approach to data privacy. Your trust in us is invaluable, and we strive to ensure that your interactions with Colorado Springs Children’s Therapy are secure and confidential.